Please visit our Account Management Center in order to create a Turbine account, upgrade an existing subscription, or change/view account settings.
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Top The Lord of the Rings Online™ Account Management Issues
How much is a LOTRO monthly subscription?
Refer A Friend & Play For Free FAQ's
How do I reactivate a canceled LOTRO subscription?
How do I create a new LOTRO account?
Who do I contact if I lost or forgot my Username?
When do my 30 free days of LOTRO gameplay begin?
How do I convert my Free Trial/Buddy Key/Guest account to a subscription?
How do I change my subscription plan for LOTRO?
How do I create additional LOTRO subscriptions? (second account)
What payment methods can I use to pay for my LOTRO subscription?
Browse our Account Support FAQs.
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The Lord of the Rings Online™ Account Management Contact Options
Search our Knowledge Base
Browse through our extensive Knowledge Base, which contains answers to the most frequently asked questions.
Send an e-mail to our Account Management team
Our Account Management team will reply in a timely manner to your account needs. Click HERE to submit your inquiry.
Call our Account Management team
Speak live with one of our Account Management Representatives via telephone from Noon - 8:45 p.m. ET Monday - Friday by dialing:
781-407-4020.